Privacy Policy

1. Introduction

Welcome to the Tormac Pumps website (hereafter “we,” “us,” or “our”). We are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our site, including https://tormacpumps.com/ (the “Website”). By accessing or using our Website, you agree to this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information if voluntarily provided by you—for example, through contact forms or inquiries:

• Name

• Email address

• Phone number

• Company, position, and other optional business details

2.2 Non-Personal Information

We automatically collect certain non-personal, technical data, such as:

• Browser type and version

• Operating system

• Referring site and pages visited

• Time and date of visits

• IP addresses (usually anonymized)

We may also gather analytics or usage statistics via third-party services to enhance the Website experience.

3. How We Use Your Information

We use collected information for purposes such as:

• Responding to your inquiries and fulfilling requests (e.g., quotes, catalogs)

• Understanding site usage and improving content, design, and functionality

• Complying with legal and regulatory requirements

4. Cookies and Tracking Technology

Our Website may use cookies or similar tracking technologies for analytics, user experience, or performance purposes. These are typically anonymous and not personally identifying. You may disable cookies via your browser settings, though this may affect the functionality of certain site features.

5. Third-Party Services

We use third-party services (e.g., Google Analytics for site traffic and third-party email platforms) to manage communications and marketing. We encourage you to review their policies in addition to ours.

6. Data Sharing and Disclosure

• We do not sell, rent, or share your personal information to third parties except:

  • With service providers facilitating our operations (e.g., marketing, hosting) under confidentiality agreements

  • When legally required (e.g., by court order or regulatory authority)

7. Data Security

We implement appropriate technical and organizational measures to protect your data. However, please understand that no online data transmission or storage system is fully secure.

8. Data Retention

We retain your personal information only as long as needed to fulfill communicated purposes or as required by law or internal policy.

9. User Rights

Based on applicable laws, you may have the right to:

• Request access to or correction of your personal data

• Request deletion or restriction of processing

• Object to certain processing activities, including direct marketing.

To exercise your rights, please contact us (see below).

10. Children’s Privacy

Our Website is not directed at minors. We do not knowingly collect personal information from individuals under 13 years of age.

11. Policy Updates

We may update this Privacy Policy occasionally. The updated version will bear the “Last updated” date. Continued use of our Website constitutes acceptance of any changes.

12. Contact Us

If you have questions, concerns, or requests related to your personal data or this Policy, please reach out to us at:
Email: corp@tormac.in